FAQ - Parents and Students
Frequently Asked Questions from Parents and Students
What do Learnify Home Tuition Agency do?
Learnify Home Tuition Agency is a tuition matching service that connects students with highly qualified tutors. Our goal is to make learning personalized, effective, and stress-free. The best part? Our service is 100% free for parents and students.
Is Learnify’s service really free?
Yes! There are no hidden fees, subscriptions, or obligations. Our mission is to make quality education accessible to everyone.
How do I request a tutor for free?
Simply fill out our tutor request form on our website, WhatsApp us at +65 8852 9790, or call our team. We’ll match you with a suitable tutor within 6 hours.
How do you ensure the tutors are qualified?
Our tutors go through a strict screening process where we verify their qualifications, experience, and references. We also take feedback seriously to maintain high standards.
What if I need to reschedule my lesson?
Simply inform your tutor in advance. Most tutors are flexible and happy to accommodate changes where possible.
Is there a minimum commitment period?
No. You’re free to decide the frequency and duration of lessons based on your needs.
Can I request a trial lesson?
Yes, trial lessons are available for students to ensure that the tutor is a perfect fit for them before committing. However, fees are not waived during trial lessons. You’ll need to pay for the trial lesson as per the agreed rate with the tutor.
What if the tutor is not a good fit for my child?
No problem! In the rare case whereby the tutor is not a good fit for your child, let us know, and we’ll match another tutor better suited to your needs at no extra cost.
Are lessons conducted online or in-person?
Both online and in-person lessons are available, depending on your preference!
Do I have to pay any extra fees?
No, our service is 100% free. You only pay for the lessons as agreed with the tutor.
What subjects and levels do Learnify cover?
We cover all subjects from primary to university level, including niche areas like language learning. Just let us know your requirements.
How is payment made?
Fees for the first two weeks of lessons, including trial lessons, are paid directly to Learnify. After this period, payments are made directly to the tutor based on the agreed schedule.
Still Have Questions?
Reach out to us anytime via:
☎ Phone: +65 8852 9790
✉ Email: [email protected]
💬 WhatsApp: +65 8852 9790
OR send us a message via the form below: