Terms and Conditions for Tutors

Consent for Collection, Use, and Disclosure of Personal Data

By registering as a tutor with Learnify, you consent to Learnify collecting, using, and disclosing your personal data as necessary, in accordance with the Personal Data Protection Act 2012, for the following purposes:

  1. To notify you of available tuition assignments via telecommunication channels (e.g., WhatsApp, SMS, Telegram, Email).
  2. To provide your information to clients once a tuition lesson is confirmed.
  3. To send you tutor-related marketing communications via email or messaging platforms (e.g., WhatsApp, SMS, Telegram, Email).

You may withdraw your consent at any time by contacting us at [email protected] or WhatsApp us at +65 8852 9790.

Acceptance of Terms

By registering with Learnify or accepting a tuition assignment, you acknowledge and agree to the Terms and Conditions outlined below. This agreement is formalized once you receive a Confirmation Note via WhatsApp, SMS, or Email, or after conducting the first tuition lesson arranged through Learnify.

Registration Requirements

To register as a tutor with Learnify, you must:

  • Be at least 16 years of age.
  • Have completed your GCE “O” Levels or an equivalent qualification.

Qualifications and Document Authentication

Tutors must provide accurate personal and academic details. Clients may request verification of these credentials at any time. Providing false information may result in legal consequences, including reporting to the Police.

General Lesson Conduct

Tutors must:

  • Adhere to the agreed rates and lesson schedules. Any changes must be agreed upon with at least 48 hours’ notice.
  • Provide a medical certificate (MC) if requested due to illness.
  • Confirm the lesson location before accepting the assignment.
  • Personally conduct all lessons; substitutes are not allowed.
  • Maintain professionalism and ethical behavior throughout the tutoring engagement.
  • Be punctual and conduct the full lesson duration as agreed.
  • Refrain from any form of abuse, whether verbal or physical, toward students or their families.
  • Commit to at least three months of tutoring, unless otherwise agreed.
  • Maintain regular communication with parents about the student’s progress.

Failure to comply with these terms may result in a permanent record mark and possible blacklisting from Learnify’s platform.

Tutor Commitment

Tutors must commit to at least three months of lessons unless otherwise specified. After the first lesson, tutors will arrange subsequent lessons, including payment and cancellation policies, directly with the client.

Commission and Payment of Tutor Fees

  • Commission: Learnify charges a one-time commission for the first two weeks of lessons, which clients pay directly to Learnify. No further action from the tutor is required. Any modifications during the first month (e.g., additional subjects or siblings) are also subject to commission.
  • Short-Term Assignments:
    • Assignments lasting 11 weeks or fewer will incur a 25% commission on the total lesson fees, capped based on the tiered system:
      • Tier 1: 16 lessons or fewer -> Capped at 2 lessons of commission.
      • Tier 2: 17-24 lessons -> Capped at 3 lessons of commission.
      • Tier 3: 25 lessons or more -> Capped at 4 lessons of commission.
    • Tutors should factor in the commission when quoting rates.
  • Tutor Cancellation: If a tutor cancels within the first four weeks, Learnify collects 50% of the tuition fees, with the remaining 50% paid to the tutor. Misconduct or failure to meet standards may result in forfeited fees.

Lesson Commitment, Postponements, and Cancellations

Tutors must complete at least four weeks of lessons once confirmed. Any lesson postponements must be made with a minimum of two days’ notice.

  • Last-Minute Cancellations:
    • If a client cancels the first lesson within two hours of the lesson time, they must pay 50% of the tuition fees to cover transport costs.
    • For subsequent lessons, tutors must communicate their cancellation policies directly to clients.

Lesson Location

Lessons must take place at the agreed-upon address stated in the assignment details.

Collusion & Fraud

Attempts to bypass commission payments to Learnify will not be tolerated. Fraudulent or unethical behavior will result in legal action, including police reports.

Disclaimer

Learnify reserves the right to update these Terms and Conditions at any time without prior notice.

Privacy Policy (For Tutors and Clients)

Confidentiality: Learnify values and protects your privacy. We will not rent, sell, or share your personal data except as necessary to provide our services.

  • Clients: Your tuition details (e.g., location, subjects) will be shared with tutors during the matching process. Full contact details are only disclosed after confirmation.
  • Tutors: Your qualifications and relevant information will be shared with clients for selection purposes. Personal information (e.g., NRIC, contact number) will remain confidential until a confirmation is made.

Legal Disclaimer: Learnify will comply with legal authorities requiring the disclosure of personal information. Any changes to this policy will be made without prior notice.

For inquiries, contact us at [email protected] or WhatsApp +65 8852 9790.

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